Question 1

Manage your workout categories

Accepted Answer

To segment your workouts for your customers in the app, you can create categories and sub-categories.

Add a category

Q: Program phases

In the "Coaching" menu in your back office, click on "Programmes" and then on the relevant programme. You can then create programmes in several phases. The idea is that your customer can only unlock a programme if they have completed the previous programme. <a href="https://downloads.intercomcdn.com/i/o/960620031/88cdb727c13c665c5b349426/Capture+d-%C3%A9cran+2024-02-12+105207.png?expires=1769095800&signature=91185b076c1f508599dca8c4b86422f53caa3dcc4d8bccc28074ac75b5adb1f8&req=fSYnEMt%2BnYJeFb4f3HP0gMrcMRGbPkfZt2JsiIjNsSCu84iSOt9hEP5poZHs%0A4kFXcr%2FThK8syrDjMA%3D%3D%0A"><img src="https://storage.crisp.chat/users/helpdesk/website/-/3/d/e/6/3de6ffafa7b69a00/c2a68fce-d63b-4a8d-9704-25bea8_1esdcln.png" alt="" /></a> In our case (see image above), we have a first program of initiation to cross-training which corresponds to phase 1. Then a phase 2 to move to the next paid step. And we want phase 2 to be accessible only if the "phase 1" program is completed. To set this up, go to the edit page of the phase 2 program, the one you want to be accessible at the end of the first program. In the edit, scroll down to the "Previous phase" insert, then look for the phase 1 program. You save and this program will be blocked until phase 1 is completed. [<img src="https://storage.crisp.chat/users/helpdesk/website/-/9/5/6/f/956fd1483ebc3800/c376b117-01ee-4e44-ad19-b8bfac_ocild.gif" alt="" />](https://downloads.intercomcdn.com/i/o/960632313/35cf623b97f064dc93f0a471/Animation2.gif?expires=1769095800&amp;signature=0

Q: Video comparison: VOD vs Live vs Other

Note: <ul> <li>VOD: "Video On Demand" corresponds to your catalog of online videos available to your community.</li> <li>Live: corresponds to the planning of Lives that you are going to shoot on a third-party platform (Facebook, Youtube, Vimeo, etc.).</li> <li>Other: corresponds to any other type of video not related to physical activity. Generally it is masterclass, tutorial, teaser.</li> </ul> | | VOD | Live | Other | | --- | --- | --- | --- | | Automatic calories computation at the end of the video | YES | YES | NO | | Hosting | Extern* | Extern* | Extern* | | Recurrence | NO | YES | NO | | Custom sharing | YES | NO | YES | | Monetization | YES | YES | YES | *Extern: <ul> <li>Youtube</li> <li>Vimeo</li> <li>Facebook</li> <li>Instagram</li> <li>Zoom</li> <li>Etc.</li> </ul>

In the "Coaching" menu in your back office, click on "Workouts" and then on the content of your choice. Then click on "Edit", then on "Manage categories".

By clicking on "+ Add a category", you can add as many categories as you like, entering a name (compulsory and visible to everyone) and an image (optional) for each one.

Add a sub-category

In the "Coaching" menu in your back office, click on "Workouts" and then on the content of your choice. Then click on "Edit", then on "Manage categories". Click on "Add a parent category", then on "Create a parent category".

[](https://downloads.intercomcdn.com/i/o/956280624/5eca7a0843b005c1f5302837/Design+sans+titre+%2825%29.png?expires=1769095800&signature=766f641dd974f6b7f7c0296bfab8a2c141506873f410c2688eb259c7751957fd&req=fSUhFM

Question 2

Add, edit, delete or duplicate a program

Accepted Answer

Thanks to AZEOO, you will be able to propose training programs for a very large audience, in order to answer all their requests for sports coaching (in a club, at home, outside, in the form of video courses, etc).

Add a program

In the "Coaching" tab of your back office, click on "Programmes", then on the "+ Add a programme" button.

General information

A window for editing the general information of the program appears.

The information "Measurement before / after" : if selected, this will allow you to notify your client during his very first / and last workout of this program, to take h

Question 3

Program templates

Accepted Answer

When you want to create a new program, AZEOO offers you to save time by exploiting a large collection of program templates, that you can customize and share with your clients in 1 click.

Using a programme template

To do this, in the "Coaching" tab of your back office, click on "Programmes", then on "Add a programme". Then click on "Advanced templates".

Choose a template and click on it. The programme editor will appear, and you can change everything: image, text, name, etc.

Click on "Register" to add this programme to your personal catalogue.

This new programme

Question 4

Program phases

Accepted Answer

In the "Coaching" menu in your back office, click on "Programmes" and then on the relevant programme. You can then create programmes in several phases. The idea is that your customer can only unlock a programme if they have completed the previous programme.

In our case (see image above), we have a first program of initiation to cross-training which corresponds to phase 1. Then a phase 2 to move to the next paid step. And we want phase 2 to be accessible only if the "phase 1" program is completed.

To set this up, go to the edit page of the phase 2 program, the one you want to be accessible at the end of the first program.

In the edit, scroll down to the "Previous phase" insert, then look for the phase 1 program. You save and this program will be blocked until phase 1 is completed.

[](https://downloads.intercomcdn.com/i/o/960632313/35cf623b97f064dc93f0a471/Animation2.gif?expires=1769095800&signature=0

Question 5

Video comparison: VOD vs Live vs Other

Accepted Answer

Note:

VOD: "Video On Demand" corresponds to your catalog of online videos available to your community.
Live: corresponds to the planning of Lives that you are going to shoot on a third-party platform (Facebook, Youtube, Vimeo, etc.).
Other: corresponds to any other type of video not related to physical activity. Generally it is masterclass, tutorial, teaser.

| | VOD | Live | Other | | --- | --- | --- | --- | | Automatic calories computation at the end of the video | YES | YES | NO | | Hosting | Extern* | Extern* | Extern* | | Recurrence | NO | YES | NO | | Custom sharing | YES | NO | YES | | Monetization | YES | YES | YES |

*Extern:

Youtube
Vimeo
Facebook
Instagram
Zoom
Etc.

Question 6

Planning

Accepted Answer

How can I synchronize my schedule with that of my customers ?

The synchronization is linked with your ERP connection.

Why doesn't the information related to the planning appear on the backoffice ?

This is because this information only appears in the application.

Why can't my customer see all the course types on their application?

If it's a new type, it takes about 10 minutes before the complete synchronization. From then on, the course will appear on its application.

Why do some of the courses I have added not show up on the application ?

If it is an update, you have to wait about 10 minutes before the complete synchronization and they will appear on the mobile application.

Can I offer one-to-one meetings?

Create an event as explained in this article. In the booking configuration, set the maximum number of places at 1 to offer a one-to-one appointment.

For a telephone event, the limit is automatically set to 1.

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