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# Program phases

In the "**Coaching**" menu in your back office, click on "**Programmes**" and then on the relevant programme. You can then **create programmes in several phases**. The idea is that your customer can only unlock a programme if they have completed the previous programme.

[![](https://storage.crisp.chat/users/helpdesk/website/-/c/f/6/0/cf60baf280814000/e2f58106-c7cd-4d08-bfc6-63f21d_1l01j2w.png)](https://downloads.intercomcdn.com/i/o/960620031/88cdb727c13c665c5b349426/Capture+d-%C3%A9cran+2024-02-12+105207.png?expires=1769163300&signature=9831453db8ff984dd88a5ea35e6df4738ea9d54c2d27b5d7e49efef6f192fab6&req=fSYnEMt%2BnYJeFb4f3HP0gMrcMRCUOEzZt2JsiIjNsSC2cJb3W8AbP1fDlzO2%0AfIF%2Bqrprg2Oe5VPTLQ%3D%3D%0A)

In our case (see image above), we have a first program of initiation to cross-training which corresponds to phase 1. Then a phase 2 to move to the next paid step. And we want phase 2 to be accessible only if the "phase 1" program is completed.

To set this up, go to the **edit page** of the phase 2 program, the one you want to be accessible at the end of the first program.

In the edit, scroll down to the "**Previous phase**" insert, then look for the phase 1 program. You save and **this program will be blocked until phase 1 is completed**.

[![](https://storage.crisp.chat/users/helpdesk/website/-/c/a/f/7/caf7bb8c450d2000/569c1046-4478-418b-8848-d1469e_i7oqy9.gif)](https://downloads.intercomcdn.com/i/o/960632313/35cf623b97f064dc93f0a471/Animation2.gif?expires=1769163300&signature=5398051cd8ee505a929aafde389c40a3b5ac473483b9ff453e272ba2e5506f78&req=fSYnEMp8noBcFb4f3HP0gAQHu%2FbVxMj3RN2vOq1RA4yFBTOKxNXRPf89fmjk%0Ast01aWIaCbkYySCGmQ%3D%3D%0A)

**As a best practice**, we advise you to do a **standard phase 1 for free**, so that your clients can have a clear vision of the program.

Then, you can **add a phase 2, 3, 4, etc. with a price**, so that they can benefit from a more advanced support later on.