> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.azeoo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Analyze responses to a questionnaire

Once you have [created](https://help.azeoo.com/en/articles/7205712-add-edit-delete-or-duplicate-a-questionnaire) and [shared](https://help.azeoo.com/en/articles/7206721-share-a-questionnaire) a questionnaire, you have the opportunity to analyze your customers' responses.

# From the list of your questionnaires

In the "**Questionnaires**" menu of your back office, choose the questionnaire to analyze from the list. Click "**Actions**" then "**Analyze**".

[![](https://storage.crisp.chat/users/helpdesk/website/-/2/7/d/2/27d242a3a1941800/2283c728-ca02-4f3a-9f73-3f1143_enx8mn.png)](https://downloads.intercomcdn.com/i/o/964261685/492cf6daf5dc122a3e38f45a/Design+sans+titre+%2855%29.png?expires=1769163300&signature=720ece6876cf30794adaaeeaaded1db743969bc8495689005c1f2ba11f916979&req=fSYjFM9%2Fm4laFb4f3HP0gJp2ZD7ffsjbIG9o%2Bo3g1Hv1YlvUxjrPCyKxwHOQ%0AJ7zJRxmxcxh47E2aBA%3D%3D%0A)

You then have access to all the answers given to this questionnaire.

[![](https://storage.crisp.chat/users/helpdesk/website/-/8/4/4/5/8445f070d6e1c000/0e03639a-9908-4514-a314-2be8df_rci2hx.jpg)](https://downloads.intercomcdn.com/i/o/964264012/6a2ace2c0153380ded238094/Capture+d%E2%80%99%C3%A9cran+2024-02-15+163453.jpg?expires=1769163300&signature=5a1abbe794e660c687dd7be7ddabbefad508e9137c159a1f8353ff6d84be66ad&req=fSYjFM96nYBdFb4f3HP0gI5sH2KfFJqOjuQYMNqGXMlNnSh1sE3TDPIB5A7u%0ASmQsIQVvzaHBCjBW9Q%3D%3D%0A)

# From the edit menu of a questionnaire

In the "**Questionnaires**" menu of your back office, choose the questionnaire to analyze from the list. Click "**Actions**" then "**Edit**".

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/a/0/45a077383e3c6c00/a27d5ff8-41f0-4c8b-bcea-8e29ef_89cyhy.png)](https://downloads.intercomcdn.com/i/o/964266545/0e4c78db3a5c905958d684b1/Design+sans+titre+%2852%29.png?expires=1769163300&signature=6ba35a4bf728c182a7d2cb67023a1738cdd11a82a796c9cbe736d991993329af&req=fSYjFM94mIVaFb4f3HP0gPIoqyuW1AkX0snDsPJk756H9vdKMor0eOLQuH6p%0A8iavJzIBTwV8z6HObQ%3D%3D%0A)

Once on the editing menu, you have the possibility to analyze **all the answers** given to the questionnaire (by clicking on the button symbolized by the orange zone). You can also analyze the **answers of a particular customer** in the "**Client(s)**" section (symbolized by the blue box) by clicking on "**See answers**".

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/6/d/3/56d3f75276b49800/0a2fcbf3-58e7-4a32-98d7-37dc8b_h0r29p.png)](https://downloads.intercomcdn.com/i/o/964271701/76394baada25ea807c06cdff/Design+sans+titre+%2856%29.png?expires=1769163300&signature=9bbeeb83023942df6042d14fb9a28c3429748704b13c4d5c0a7d7f1209b7efd6&req=fSYjFM5%2FmoFeFb4f3HP0gGMneHgGK1rqHpGsw8GP%2BLMsnpjuh5yX3380XCBh%0APoj42D4BSR7IpC5lkw%3D%3D%0A)

# From the customer file

To learn how to analyze the answers to a questionnaire from the customer file, refer to [this article](https://help.azeoo.com/en/articles/8861703-customer-reporting-questionnaires).