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# Add, edit, delete or duplicate a push notification

# Add a Push Notification

In the "**Marketing**" menu of your back office, click on "**Push notifications**", then on "**+ Create a push notification**".

[![](https://storage.crisp.chat/users/helpdesk/website/-/1/9/b/5/19b5b12f334b5200/b74f3c33-ff0d-4e08-8f1a-1bba6e_l6liui.png)](https://downloads.intercomcdn.com/i/o/965066372/ad98ae3f34c3c6309d1707c5/Design+sans+titre+%288%29.png?expires=1769163300&signature=e68f89263ebe89f9ba4517ff1ec73153bc2f919ded97efd3ef7238d53517c7f6&req=fSYiFs94noZdFb4f3HP0gD6%2B%2B2e6KlqpKbCLpGjUaZ5StT7gHxcM%2FAxF9Xhm%0A8WMVus15wMcmZxs94Q%3D%3D%0A)

## General information

Identify your notification correctly (example: "promo cours live 09/2020") so that you can find it easily afterwards.

When you want to send Push Notifications oriented News, Contests, Challenges, Specific Holidays (Christmas, for example), etc. it is **strongly recommended to add a photo** to have more impact**.**

When your message wants to engage a return from your member, it is **also advisable to set a button** (example: if you are promoting a program pack, configure the "Take advantage of the offer" button and indicate the web link to your site so that the member can consult the information related to this offer).

## Addressees

You can target who will receive this Push Notification and this is the main interest of this module: it allows you to get maximum engagement on your messages.

## Advanced settings

You can choose to create a post on your internal social network.

You can also set the "lifetime" of your push notification, that is, how long it will be viewable and available on your customers' app.

[![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/3/5/ee3525e6f365c800/c96e3221-7a4f-4eb9-ba42-ffd369_xuj97l.png)](https://downloads.intercomcdn.com/i/o/965074354/8b9411282801da87b2cc0ab3/Design+sans+titre+%289%29.png?expires=1769163300&signature=91672a39c825f5147f5d600b9dc05d75de8fda9be5cbbb6118b542266a69ade8&req=fSYiFs56noRbFb4f3HP0gDN3wBPg3aEKPvpCzqMlk06zmi%2Fys8iYCpXHEvCf%0AewO99X%2BZUFQUI86ZvA%3D%3D%0A)

## Schedule a push notification

You can post a notification from the moment you created it. You can also schedule its release **date** and **time**.

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/f/c/b/ffcbf7ecd3789800/7d5a316e-5566-4320-afe0-7ad6ce_1w5przh.png)](https://downloads.intercomcdn.com/i/o/965076362/83b0e4e0653fe76c7f4e4a65/Screenshot+2024-02-16+12_07_53+PM.png?expires=1769163300&signature=4617a02674fe7cbe103c859c47e8e47447c30d5802f1fc596e74d86fdb99a9e6&req=fSYiFs54noddFb4f3HP0gEtpKZVKE2VFZCNlHT0aSTl0VJjFgEr22r0czTL1%0AEJgDSna1kjQh04FzQg%3D%3D%0A)

This feature allows you to create and schedule your push notifications in advance, which is a considerable time saver.

# Edit a Push Notification

In the "**Marketing**" menu of your back office, click on "**Push Notifications**", then "**Actions**" in front of the push notification of your choice. Finally, click on "**Edit**".

[![](https://storage.crisp.chat/users/helpdesk/website/-/e/9/d/a/e9da613a73a05800/9a463ec3-1b28-4765-865c-6863be_9qwgd2.png)](https://downloads.intercomcdn.com/i/o/965083513/195bd7853f8d30d54a7cd3ef/Design+sans+titre+%2810%29.png?expires=1769163300&signature=6ef9c291ee2526b3d8a83172be52b1622ab3c8725749d61e3a17339638f850b0&req=fSYiFsF9mIBcFb4f3HP0gEUQtIVUGpfjR21NbHkSQCE%2Fus2qj%2BwMoH4twQaO%0AWCbmdFdggIta0j2pWQ%3D%3D%0A)

Warning: only Push Notifications in **draft mode** are editable.

Once in the Notification editor, you can edit everything (general information and recipients).

# Duplicate a Push Notification

In the "**Marketing**" menu of your back office, click on "**Push Notifications**", then "**Actions**" in front of the push notification of your choice. Finally, click on "**Duplicate**".

[![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/8/c/d58c4c9cdf0c5800/8337c071-cbe7-4302-9cc4-3b7a36_yux18.png)](https://downloads.intercomcdn.com/i/o/965087901/691122fbab69c36930d476a3/Design+sans+titre+%2811%29.png?expires=1769163300&signature=2e1ae3934ae7e36fb26ff358eceefe421f9004081edb8de4a7c6592d12d991cd&req=fSYiFsF5lIFeFb4f3HP0gON4BclIuvTYWxJDPYsrfu27HTSS02XQ8uNlqhdt%0A%2FTSScse0%2FO2gfCztgA%3D%3D%0A)

Warning: only Push Notifications in **draft mode** and Push Notifications **already sent** are duplicatable.

This feature is extremely convenient because it will allow you to replay Notifications very quickly, and thus save time.

# Delete a Push Notification

In the "**Marketing**" menu of your back office, click on "**Push Notifications**", then "**Actions**" in front of the push notification of your choice. Finally, click on "**Delete**".

[![](https://storage.crisp.chat/users/helpdesk/website/-/9/4/7/4/94742c327f8dc000/0887757e-4722-40c4-9cfa-e24de1_15si6b1.png)](https://downloads.intercomcdn.com/i/o/965086751/c6dd50210e9957b4c1e0cc8a/Design+sans+titre+%2812%29.png?expires=1769163300&signature=59db9fb9d1b2390ba718d2bb31a9203adda547067d4dc84ae711d644a6c174e6&req=fSYiFsF4moReFb4f3HP0gKOH0VyQa3yFW05kSSKIRr5ArVpsXH%2Fu6dd6KYN3%0AaRRqQ%2BtggHBuCcsGcw%3D%3D%0A)

Be careful, only Push Notifications in **draft mode** and Push Notifications **already sent** can be deleted.